hytorc.bloomfire.comBest in Class Knowledge Sharing Platform | Bloomfire

Home Solutions Knowledge Engagement Customer Insights Customer Support Pricing Case Studies Company About Us News Careers Contact Us Resources Blog Integrations Security Get a Demo Sign in MENU MENU Solutions Knowledge Sharing Share and search for any type of content, and crowdsource across teams, departments, or your whole company. Customer Insights Manage and distribute insights research to stakeholders so that your hard work can help drive business decisions. Customer Support Empower support agents with knowledge so they can be more productive and offer exceptional customer service. Explore Integrations Learn about Bloomfire security Case Studies Resources Resource Center Blog Help Center Pricing Company Sign in Get a Demo Bloomfire helps companies make smarter decisions through improved knowledge sharing. Spark Engagement. Grow Your Collective Intelligence. Knowledge is your business’s biggest strategic advantage. Make sure everyone in your organization can access and engage with the knowledge they need to do their best work, no matter where, when, or how they're working. Bloomfire’s knowledge engagement platform gives team members the power to tap into—and contribute to—your organization’s collective intelligence. Get a Demo These are just a few of the innovative companies we’re proud to call our customers Engage With Company Knowledge From Anywhere Take the Guesswork Out of Work Deliver an experience that helps every team make decisions with confidence. Bloomfire centralizes information and makes it searchable so that your company can connect and align people, processes, and knowledge. Org-Wide Knowledge Engagement Banish silos and lost productivity across an increasingly dispersed workforce. Give everyone access to the knowledge they need to make the team successful. Learn More Market Research & Insights Raise your insights profile. Enable stakeholders across teams and locations to bring market research into more business decisions. Learn More Customer Support Equip and empower support agents with knowledge so they can offer exceptional customer service—wherever and whenever they're working. Learn More Case Studies Our Customers Speak for Themselves Our customers inspire us every day. See how they can inspire you — and learn how they're using Bloomfire to drive company results. See more customer stories Southwest Airlines Democratizes Insights Customer experience is central to Southwest's mission, so it's critical for employees to have a shared view of the customer. Bloomfire makes Southwest Airlines' customer insights research easy to discover to empower customer-centric decision-making. Insperity Modernizes Knowledge Sharing Across Locations What started as a sales enablement initiative has grown into a company-wide knowledge sharing solution. Bloomfire gives Insperity a way to securely share sensitive information across their 60 U.S. locations. VRBO Reduces Call Resolution Time With Bloomfire Before Bloomfire, VRBO's support team was wasting time searching across Skype and Google apps for answers. By making all their support documents central and searchable, HomeAway has dramatically decreased their average time to resolution. Knowledge when and where you need it Powered by Artificial Intelligence Bloomfire’s proprietary artificial intelligence engine, called Scarlet, powers our intelligent search, helps drive results by automatically tagging content (so you don’t have to!), and recommends content based on your actions, helping you extend your learning. "Expanding Bloomfire to multiple departments is definitely a benefit. As you continue to get more departments involved, you can truly optimize the technology. We have learned so much by breaking down the silos between departments." Lisa Jasper Director of Performance Improvement, Insperity Read customer success story "We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this" Sydney Leonard Associate Manager of Knowledge Management, Southwest Airlines Read customer success story "When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information." Diana Powell Go-To-Market Manager, Conagra Read customer success story "Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go … it’s where you go to find your information. " Patrick Hays Technical Writer, VRBO Read customer success story "Bloomfire has really strategically given us the ability to break down the silos of where information lives so end users can come in and find information fast." Jason Gambill Manager of Electric Safety and Training Read customer success story Move at the Speed of Right Give your team members access to accurate, up-to-date information with a collaborative and secure platform. Have a product expert take you on a virtual tour. Get a Demo We're democratizing company information so that employees can do their jobs, teams are more aligned, and companies can drive results. Solutions Knowledge Engagement Customer Insights Customer Support Pricing Case Studies Company About Us Service and Support News Careers Contact Us Elevate Knowledge Resources Blog Resources Integrations Slack Chrome Security Privacy Policy Terms of Use Bloomfire 2020 This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Reject Learn more Privacy & Cookies Policy Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. 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